Cancellation Policy

1. Overview

Softorage offers sponsorship and promotional visibility packages that are provided for a fixed duration, typically 30 days unless otherwise stated. These packages help software developers and organizations increase the visibility of their software listings on the Softorage platform.

2. Cancellation Before Activation

If a sponsorship purchase is cancelled before the promotional placement or visibility period begins, the purchaser may contact Softorage to request cancellation. In such cases, the order may be cancelled at Softorage’s discretion.

3. Cancellation After Activation

Once a sponsorship package has been activated or the promotional visibility period has started, the purchase cannot be cancelled for the remaining duration of the sponsorship period.

4. Early Removal of Sponsorship

A sponsor may request that their sponsorship placement be removed before the end of the promotional period. Softorage will make reasonable efforts to accommodate such requests; however, early removal does not make the purchase eligible for cancellation or refund.

5. Cancellation by Softorage

Softorage reserves the right to cancel or remove a sponsorship if the sponsored content:

violates applicable laws or regulations,
promotes harmful or misleading software,
infringes intellectual property rights, or
otherwise conflicts with the values or policies of Softorage.

In such cases, Softorage may decide, at its sole discretion, whether any refund or credit is appropriate.

6. Contact

For cancellation requests or questions regarding sponsorship purchases, please contact:

Email: contact [at] softorage [dot] com

This cancellation policy is subject to change at the discretion of Softorage. Sponsors will be notified of any significant changes to this policy.