Privacy Policy

Understand how Softorage may collect, use, and protect your personal information. Learn about your privacy rights and choices.

Last updated: 27 August, 2024

Introduction

Softorage (“us”, “we”, or “our”) operates the https://softorage.com website (hereinafter referred to as the “Service”, “website”, “site”).

Your privacy is important to us. We believe it is important for you to know how we treat the information we receive from you, on the Internet. This privacy statement explains what personal data we collect from you, through our interactions with you on this website, and how we use that data.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://softorage.com

This Privacy Terms apply to the main website softorage.com as well as in the sub-domains (sometimes called “microsites”). Please note that these websites may include links to websites of third parties whose privacy practices differ from those of Softorage. If you provide personal data to any of those websites your data is governed by their privacy statements.

Definitions

Service: Service is the https://softorage.com website operated by Softorage
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).

Scope and Usage of Data

Third-party hosting and CDN

We use GitLab Pages for website hosting, and Cloudflare CDN for website’s content delivery. By visitng Softorage and its affiliated websites, you agree that you have read and understood GitLab’s Privacy Policy and Cloudflare’s Privacy Policy. Both these companies take privacy very seriously, which we find in line with the heavy importance we attribute to our users’ privacy. They also work diligently to keep up with best practices and processes continuously, to ensure GDPR compliance.

Personal information you give to us

Softorage collects data to operate this website. You provide some of this data directly, such as when you submit Investor Subscription form, Internship Application form, Research Application form, Contact us form, download gated assets form and microsite form. Typically, the contact information we collect is used by us to respond to your enquiry, or allow you to access specific account information. We may execute other activities such as marketing campaign, promotional communications for which consent is taken appropriately or another appropriate lawful basis for the processing is identified.

In general, you can visit Softorage on the World Wide Web without telling us who you are. Our web servers or affiliates who provide analytics and performance enhancement services collect IP address (anonymized), operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Softorage uses this information to measure the site usage, improve content and to ensure safety and security as well enhance performance of the website.

In order to protect privacy of our users, we ask our affiliates who provide analytics and performance enhancement services, to anonymize IP address of users visiting the Website. As such, the analytics solution that we employ does not collect any personally identifiable information and anonymizes all data collected. Users cannot be identified and are never tracked across websites. This approach to users’ privacy allows us to not identify users personally, and at the same time receive an understanding of metrics of the Service to further improve content and to ensure safety and security as well enhance performance of the Website.

You can make choices about our collection and use of your data. For example, you may want to access, edit or remove the personal information in your Softorage website or microsite account, change your password, or close your account. When you are asked to provide personal data, you may decline. The data we collect depends on the context of your interactions with Softorage, and the choices you make, including your privacy settings. The data we collect can include the following:

Name and contact data: We collect first and last name, email address, postal address, country, employer, phone number and other similar contact data
Credentials: We collect passwords used for authentication and account access, where this function is available.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We do not use cookies and never track you. We do use local storage to provide a unique experience, such as:

to operate our Service,
to remember your preferences and various settings, or
for security purposes.

Purpose of Data Uses

Softorage uses the data we collect for 2 main purposes, described in more detail below: to operate our business and this website; and to send communications, including promotional communications.

Security and Safety: We use data to protect the security and safety of our website.
Communications: We use data we collect to communicate with you and personalize our communications with you. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Softorage by email, SMS, post and telephone or other means of communication. For information about managing your contact data, email subscriptions and promotional communications, please submit a request to us using the Contact Us page.

Softorage also uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

We share personal data among Softorage-controlled affiliates and subsidiaries.

We usually do not share other personal data collected from the websites with other third parties. However, this may happen if:

You request or authorize us to do so;
We need to comply with applicable law or respond to valid legal process
We need to operate and also maintain the security of this website, including to prevent or stop an attack on our computer systems or networks;

Softorage may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Softorage
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Cookies

Softorage doesn’t use cookies and never tracks you.

Your Communications Preferences

If you receive promotional email from us and would like to opt out, you can do so by following the directions in those emails. You can also opt out of email subscriptions and choose whether to share your contact information with Softorage.

How to Contact Us

If you have a privacy concern, complaint or a question regarding this privacy statement, please direct it to the Chief Privacy Officer of Softorage at this Contact Us page.

When we process personal data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of Softorage as described in this privacy statement.

Below, you will find additional privacy information that you may find important. Softorage adheres to applicable data protection laws in the European Economic Area, which if applicable includes the following rights:

If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
You have a right to request from us, a “data controller” as defined in the law, access to and rectification of your personal data;
You have a right to request from us that your personal data are erased, subject to certain exceptions;
You have a right to object to the processing of your personal data; and
You have a right to lodge a complaint with a data protection authority.

Security of Personal Data

Softorage is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Where We Store and Process Personal Data

In order to protect privacy of our users, we ask our affiliates who provide analytics and performance enhancement services, to anonymize IP address of users visiting the Website. This approach to users’ privacy allows us to not identify users personally, and at the same time receive an understanding of metrics of the Service to further improve content and to ensure safety and security as well enhance performance of the Website. We use Umami Analytics to gather data of visitors for our internal appraisal as per this Privacy Policy statement. Also, this website is hosted on GitLab Pages, you can read GitLab’s Privacy Policy here. We also use Cloudflare’s CDN to ensure fast delivery of our website and a smooth experience for our visitors. You can read Cloudflare’s Privacy Policy here.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to among other countries, India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Softorage will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Our Retention of Personal Data

Softorage retains personal data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Statement

We may update this privacy statement from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to periodically review this privacy statement to learn how Softorage is protecting your information. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

Via Contact Us page